Do you like structure and organization? Us as well – therefore we communicate in such a way that it is clear whether your question has been received, that the answers have not been lost and, if necessary, that you can easily find them over time.
Communicate with the accountant on the ROBO platform, leave comments, ask questions in a specific document. Follow the processes for submitting, rejecting, and accepting requests and orders. Be promptly informed by your accountant of any problems you may have.
If you need help or advice, we are always ready to help. For this purpose, we have created a ROBO help section with all the instructions for using the system and frequently asked questions. If the accountant's expertise is required to answer your question, you can easily find the contacts of the accountant assigned to you personally in the help section.